Guarantees for the professional and commercial lighting market

OSRAM offers various guarantees in the professional segment: Product guarantees for electronic control gear, light engines and LED modules, the System+ guarantee for traditional ECGs and lamps and extensive PARATHOM and LEDVANCE guarantee services and guarantees for special lighting products.

OSRAM's multi-level guarantees

Systematic quality assurance measures underpin the premium workmanship and functionality of our products. Innovative technology and excellent quality really pay dividends for our customers. OSRAM is therefore able to offer an even more extensive, three-level guarantee for electronic control gear, LED light sources (light engines and LED modules) and selected OSRAM light sources.

OSRAM guarantees: Multi-level guarantees

Guarantee for OSRAM-branded professional LED luminaires

OSRAM offers a guarantee of 5 years from the date of purchase for selected OSRAM-branded LED luminaires used in professional applications

OSRAM guarantee: Guarantee for OSRAM-branded professional LED luminaires

Guarantee process for special lighting

Special lighting lamps from OSRAM are used in very different application areas. They are innovative and technologically high-quality products, which are subject to the strict monitoring undertaken by the OSRAM quality assurance system. Should you still have cause to be unsatisfied, you can here find information concerning guarantees at OSRAM.

OSRAM guarantee: Guarantee process for special lighting